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HP Selling HP Printing and Personal Systems Hardware Sample Questions:

1. Your customer needs personal computing devices for complex analysis of company data. Which solution would you recommend?

A) HP EIitePad
B) HP EliteBook
C) HP EliteDesk
D) HP Business Desktop

2. Your customer is experiencing large numbers of calls to the Help Desk. You know that Web Jetadmin will reduce the number of these calls. To build your business case, which figure would you use to estimate the cost to the customer for each call?

A) $30
B) $40
C) $60
D) $50

3. Which organization awarded HP Web Jetadmin its highest rating for the significant benefits it delivers to customers?

A) Independent Printing Association
B) Gartner
C) Buyers Laboratory Inc.
D) IDC

4. In an HP study it was shown that IT support staff can reduce the hours spent working on print drivers by as much as 50% and achieve what decrease in manpower to integrate printers?

A) 55%
B) 35%
C) 75%
D) 95%

5. Which HP workstation allows access to add a hard drive or upgrade memory by simply snapping the workstation open?

A) Z1
B) Z620
C) Z230
D) Z820

Solutions: