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The certification exam is designed to help the candidate excel and command his future progression. It is designed to
The examination consists of 70 Questions. Candidates should score 60% to clear the examination.
Formats of Question
Exam Duration
Candidates will have 120 minutes for attempting 70 questions. So, it becomes important for the candidates to time-box the exam and restrict spending too much time on one question or one topic.
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Candidates will receive an email with the result from Oracle within 30 minutes of completing the Certification exam. Exam results are also available on the CertView web portal and the candidate can visit the portal and login to the CertView account to view the exam results and get further details.
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Preparation Guide for Oracle 1z0-562 Certification Exam
Introduction
The Oracle Utilities Customer Care and Billing 2 Essentials Certification Exam certifies the candidate has an understanding of Oracle customer care and billing technology. This certificate is also known as Oracle 1z0-562 Exam which is a benchmark for experience and expertise recognized by employers across the globe.
Reference: http://www.oracle.com/partners/en/products/applications/utilities-exam-1z0-562/index.html
| Section | Objectives |
|---|---|
| Topic 1: Integration and Interfaces | - External System Integration - Inbound and Outbound Data Interfaces |
| Topic 2: Rates and Pricing | - Rate Configuration - Pricing Rules and Structures |
| Topic 3: Billing and Invoicing | - Billing Cycles and Processing - Bill Calculation and Adjustment |
| Topic 4: Meter-to-Cash Process | - Revenue Management Flow - Usage Processing |
| Topic 5: Security and Administration | - System Administration Basics - User Roles and Access Control |
| Topic 6: Customer Management | - Customer Data and Account Structure - Service Agreements and Account Setup |
| Topic 7: Oracle Utilities Customer Care and Billing Overview | - System Architecture and Core Components - Business Processes Overview |
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