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Salesforce NP-Con-101 Exam Syllabus Topics:

Salesforce Certified Nonprofit Success Pack Consultant Sample Questions:

1. A nonprofit is using Nonprofit Cloud Case Management. Case managers need to share the initial, midterm, and final client assessments; updates or notes on the client; and pertinent alerts about the client with other staff within the nonprofit who also provide services to the client.
Which two approaches should a consultant recommend to meet the requirement?
Choose 2 answers

A) Create a permission set that grants Read/Write access to Assessments, Client Notes, and Client Alerts objects.
B) Create a Public Group of staff that need access to this information.
C) Create Sharing Rules for Assessments, Client Notes, and Client Alerts that share these with the public group.
D) Create a Private Group of staff that need access to this information.

2. A volunteer manager at a nonprofit organization needs to be able to search for volunteers with landscaping skills who are available at a given time. The organization is using Volunteers for Salesforce. What should the consultant advise?

A) Click on the Find Volunteers tab and fill in the Volunteer Status, Volunteer Availability, and Volunteer Skills tabs with the values you're looking for and hit search
B) Create a list view on Contacts using a filter for those who have skills that include landscaping. Add the field for Volunteer Availability on the list view and sort by it to find those with landscaping skills who are available at the given time
C) Create a report with the report type Contacts with Volunteer Hours and Volunteer Jobs. Filter the report by the Volunteer Job for landscaping and Volunteer Availability at the time the Volunteer Manager needs them
D) Use the Volunteers Wizard to look for volunteers with landscaping skills and Volunteer Availability and choose those available at the given time

3. A nonprofit organization uses Customizable Rollups and has a large volume of Recurring Donation Allocations for a specific fund. The system administrator notices a scheduled skew job, but does not remember scheduling it. What should the consultant advise the system administrator to do?

A) Run a debug log
B) Keep the job
C) View the Setup Audit Trail
D) Delete the job

4. A community foundation administers a scholarship fund that awards multiple scholarships a year. The foundation wants to use Nonprofit Cloud to track and review applications and record the scholarship recipients, award amounts, and dates.
What should a consultant recommend to meet the requirement?

A) Create an Opportunity Record Type for Scholarships and Primary Contact field for the recipient in NPSP.
B) Set up the Outbound Funds Module and connect the Funding Request to Contacts for the recipient.
C) Use the Grant Opportunity Record Type and the Primary Contact field for the recipient in NPSP.
D) Set up the Program Management Module and use Program Cohort with Program Engagement for the recipient.

5. A nonprofit wants to make a substantial technology shift that will affect multiple teams and departments.
Which two initial steps should a consultant discuss with the nonprofit?
Choose 2 answers

A) Form a powerful guiding coalition.
B) Summarize final technology implementation steps.
C) Establish a sense of urgency.
D) Deploy features to meet departmental requirements.

Solutions: