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SHRM SHRM-SCP Exam Syllabus Topics:

SHRM Senior Certified Professional (SHRM-SCP) Sample Questions:

1. Which of these is most important for having a successful focus group?

A) Summarize statements.
B) Have an agenda.
C) Encourage discussion.
D) Recognize conflicts early on.

2. If a rejected candidate asks for feedback from the employer on how he/she might improve, what is the MOST appropriate response?

A) A customized response based on several factors from the level of position, number ofcandidates interviewed, and whether the candidate is internal or external.
B) Anon-specific response like "You just weren,t the right fit for our team".
C) Honest and direct feedback with a list of areas to improve upon.
D) A standard, generic response, which is given to all candidates: "We decided to move forwardwith another candidate".

3. A consulting firm determines that the average annual salary for project analysts in their area is $60,000. They are looking to hire a new project analyst and post the position with an annual pay rate of S70,000. What pay strategy does the company pursue?

A) Lag market competition
B) Match market competition
C) Lead market competition
D) Top market competition

4. According to the Thomas-Kilmann Conflict Mode Instrument chart, as the importance of a goal/ assertiveness and the importance of a relationship/cooperation both increase, an ideal conflict resolution style is "collaborating." Under the same model, as the importance of a goal/ assertiveness increases and the importance of a relationship/cooperation is minimal, what is the likely response?

A) Compromising-let,s make a deal"
B) my way or the highway"
C) Accommodating-,Whatever you want is 0K with me"
D) Avoiding-WI don,t want to deal with it"

5. What advice would you give to this supervisor?

A) Tailor the employee,s work assignments so that they,re more challenging and complex.
B) Be specific in the feedback-explain how talking over others in a meeting makes others feellike they don,t have a voice.
C) Provide conflict resolution training to the employee and others on the team.
D) Have a direct conversation with the employee. Explain how this behavior has been puttingof f others on the team.

Solutions: