Oracle 1Z0-1064-26 dumps - in .pdf

1Z0-1064-26 pdf
  • Exam Code: 1Z0-1064-26
  • Exam Name: Oracle Fusion Service 2026 Implementation Professional
  • Updated: Sep 10, 2026
  • Q & A: 79 Questions and Answers
  • PDF Price: $59.99
  • Free Demo

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  • Exam Code: 1Z0-1064-26
  • Exam Name: Oracle Fusion Service 2026 Implementation Professional
  • Updated: Sep 10, 2026
  • Q & A: 79 Questions and Answers
  • PDF Version + PC Test Engine + Online Test Engine
  • Value Pack Total: $119.98  $79.99
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Oracle 1Z0-1064-26 dumps - Testing Engine

1Z0-1064-26 Testing Engine
  • Exam Code: 1Z0-1064-26
  • Exam Name: Oracle Fusion Service 2026 Implementation Professional
  • Updated: Sep 10, 2026
  • Q & A: 79 Questions and Answers
  • Software Price: $59.99
  • Testing Engine

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Oracle 1Z0-1064-26 Exam Syllabus Topics:

SectionWeightObjectives
Fusion Service Overview and Setup15%- Security model, roles and access control
- Service configuration basics
- Functional Setup Manager (FSM) usage
Customization, Productivity and Analytics10%- Application Composer and extensions
- OTBI reporting and integration basics
- SmartText, hotkeys and audit features
Service Request Management25%- Service catalog and entitlements
- SR creation, lifecycle and processing
- Milestones and action plans
- SR categories, assignment rules and routing
Omnichannel Communications15%- Media toolbar and agent notifications
- Email, chat and CTI configuration
- Work routing and queue setup
Digital Customer Service (DCS)20%- Authentication, profiles and security
- Themes, templates and page customization
- DCS architecture and deployment
Knowledge Management15%- Knowledge base setup and configuration
- Article management and access

Oracle Fusion Service 2026 Implementation Professional Sample Questions:

Question #1

Your customer noticed that all incoming messages containing MIME attachments that are either text or HTML are not being received.
What is the problem?

  • A. An administrator needs to set the profile option SVC_EMAIL_PROCESS_UNKNOWN_CUST to Y and schedule the process.
  • B. Incorrect configuration of the inbound profile option: SVC_INBOUND_EMAIL_MAX_ATTACH_SIZE.
  • C. Incoming messages have a custom filter.
  • D. The configured frequency to retrieve emails is too long.
Answer: C
Question #2

You are creating a shared SmartText entry. Which option do you need to select to define a time period during which the entry is available to users?

  • A. Start/Stop
  • B. Interval
  • C. Duration
  • D. Available
  • E. Time Period
Answer: C
Question #3

Digital Customer Service application configuration settings in json.cfg include which four options?

  • A. Default notification preferences
  • B. Knowledge management language locales
  • C. Default timezone
  • D. Product and category filtering
  • E. Default communication preferences
  • F. Default chat channel preferences
  • G. Knowledge management article links
  • H. Service request links
Answer: B,D,G,H
Question #4

Your customer asked you to modify the default severity value for new service requests.
Which three steps should you follow to make the change?

  • A. Select the profile SVC_SR_DEFAULT_SEVERITY_CD.
  • B. Lock the Profile Option for editing.
  • C. Modify the Profile Value and save.
  • D. Unlock and publish the new selected profile value.
  • E. Select View > Detach.
  • F. Navigate to Setup and Maintenance > Service > Service Request > Manage Service Request Profile Options.
Answer: A,C,D
Question #5

Immediately after your production deployment of Engagement Cloud your users report that the media toolbar is not being displayed.
Which are two reasons for this behavior?

  • A. The signed-in user does not have the appropriate access privileges to a toolbar.
  • B. You have not enabled the Computer Telephony Integration (CTI) service.
  • C. The only toolbar enabled is the default one, and you must configure at least two.
  • D. You entered a toolbar height that is not more than 70 pixels.
  • E. You did not enable the vertical toolbar which is required, while the horizontal is optional.
Answer: B,E

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