Microsoft MB2-186 dumps - in .pdf

MB2-186 pdf
  • Exam Code: MB2-186
  • Exam Name: Microsoft CRM Applications Professional v.1.1
  • Updated: Aug 03, 2026
  • Q & A: 143 Questions and Answers
  • PDF Price: $49.99
  • Free Demo

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MB2-186 Online Test Engine

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  • Exam Code: MB2-186
  • Exam Name: Microsoft CRM Applications Professional v.1.1
  • Updated: Aug 03, 2026
  • Q & A: 143 Questions and Answers
  • PDF Version + PC Test Engine + Online Test Engine
  • Value Pack Total: $99.98  $69.99
  • Save 50%

Microsoft MB2-186 dumps - Testing Engine

MB2-186 Testing Engine
  • Exam Code: MB2-186
  • Exam Name: Microsoft CRM Applications Professional v.1.1
  • Updated: Aug 03, 2026
  • Q & A: 143 Questions and Answers
  • Software Price: $49.99
  • Testing Engine

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Microsoft MB2-186 Exam Syllabus Topics:

SectionObjectives
Reporting and Data Management- Data handling
  • 1. Reports and dashboards
    • 2. Data import and export
      Customization and Configuration- System customization
      • 1. Entities, fields, and forms
        • 2. Business rules and workflows
          Microsoft Dynamics CRM Overview- CRM concepts and architecture
          • 1. Core CRM components and modules
            • 2. System architecture and data model
              Security and Administration- Security model
              • 1. Roles and privileges
                • 2. Business units and access control
                  Sales Management- Sales processes
                  • 1. Leads, opportunities, and quotes
                    • 2. Order and invoice management
                      Customer Service- Service management features
                      • 1. Service level agreements (SLAs)
                        • 2. Cases and queues
                          Marketing- Campaign management
                          • 1. Marketing lists and campaigns
                            • 2. Email and campaign tracking

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