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HP HP2-B102 Exam Syllabus Topics:

HP Imaging and Printing Sales Fundamentals Sample Questions:

1. What is the first thing you need to know when selling or leasing HP MFPs?

A) the names of the people who will have access to it
B) the location of the MFP within the facility
C) the delivery date
D) the monthly page volume expected to be printed on the HP MFP

2. Why is understanding the meaning of color important?

A) to select colors that are easily available in the print market
B) to avoid sending the wrong message to your customers
C) to select colors similar to a competitor's colors
D) to pick the colors that best match the user's personality

3. What does the HP Printing Sales Guide help resellers do?

A) determine the discounts that are available to them
B) find which devices are discontinued
C) create professional sales presentations
D) calculate their margin on each device, accessory, supply, and

4. What are three of the six stages of the technology lifecycle? (Select three)

A) Evaluation
B) Deployment
C) Planning
D) Repair
E) Assessment
F) Purchasing
G) Procurement

5. What is the goal when optimizing an imaging and printing fleet?

A) a balance between cost and productivity
B) centralization of printing on a few devices
C) replacement of single-function printers with multifunction devices
D) replacement of all ink devices with laser devices

Solutions: