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BlackBerry BCP-240 Exam Syllabus Topics:

BlackBerry 10 Support Specialist Sample Questions:

1. n the event of loss, what can be used to find a device?

A) Enable BB Protect
B) Enable Location Services
C) Enable Airplane mode
D) Enable BlackBerry Device Services

2. What server setting can prevent a BlackBerry Device Service (BDS) user from using data services when the smartphone/tablet is using network roaming?

A) Multiple Smartphones/Tablets enabled
B) The Roaming IT policy rule
C) Going over the data usage quota
D) No payment information listed on the server

3. Email automatically moved to a subfolder in the mailbox, from an account integrated using Active Sync, is not seen in the Hub. Which of the options below best describes the process to ensure folder sync has been configured?

A) Pull down top panel with a downward bezel swipe, select Settings, Accounts and select the integrated Active Sync account, select Edit Folder Settings.
B) While in the BlackBerry Hub, open the Options panel, select Inbox Management, open the integrated Active Sync account and select Edit Folder Settings and verify or select the desired subfolders.
C) Open the Setup application from the home screen, select Accounts, select Set Defaults and select the integrated Active Sync account, open Folder Synchronization and verify or select the desired subfolders.
D) While in BlackBerry Hub, select Option pane (3 seashells, dots), navigate to Settings, Email Account Preferences, and select the integrated Active Sync account, select Folder Settings and verify or select the subfolders for synchronization.

4. Once a ticket has been opened with RIM support, how would a report be created to submit logs from the BlackBerry 10 (BB10) handheld?

A) Settings > Help > Support > Create Report
B) Help > Support > Create Report
C) Settings > Support > Create Report
D) Options > Help > Support > Create Report

5. Where can saved VPN Profiles be located on the BlackBerry Smartphone?

A) Settings. Network Settings. VPN
B) Settings. VPN
C) Options. Wi-Fi. VPN
D) Options, Security. VPN

Solutions: