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NEW QUESTION 19
A university plans to use a sandbox for staff training. Since sandbox environments contain personal information, the university needs a solution that will keep sensitive information anonymous.
What should the consultant recommend to ensure that student information remains private?
- A. Salesforce Shield
- B. Event Monitoring
- C. Formula Fields
- D. Salesforce Data Mask
Answer: D
NEW QUESTION 20
The university Development office wants to present social media ads to constituents who demonstrate low engagement is email campaigns. The department uses Marketing Cloud Corporate Edition for Campaign management.
Which Marketing Cloud product should the consultant recommend?
- A. Interaction Studio
- B. Social Studio
- C. Email Studio
- D. Advertising Studio
Answer: B
NEW QUESTION 21
A private school wants to use Salesforce to manage students, their parents, staff operations, and fundraising.
The school wants to use the Education Data Architecture (EDA) and to create Giving Pages.
What is a compatibility consideration the consultant should discuss with the school?
- A. Person Accounts must be enabled.
- B. Accounting Subledger is installed.
- C. Gift Entry Manager is required.
- D. Elevate is incompatible with Advisor Link.
Answer: B
NEW QUESTION 22
The International Student Services department manages the needs of international and study-abroad students in Salesforce using the Education Data Architecture. The residence hall address information must be associated to the international student Contact and Account record.
What account model should the consultant select?
- A. Administrative Account
- B. Person Account
- C. Standard Account
- D. Household Account
Answer: D
NEW QUESTION 23
A university is migrating its legacy system to Salesforce Education Data Architecture (EDA) environment.
The existing system groups students by colleges within the university. The system admin has selected the Educational Institution record type in the EDA Default Account Model in EDA setting.
Which consideration should the consultant discuss with the university?
- A. A new Program Enrollment record will automatically be created when a new Contact is created.
- B. The recommended default Account record is the Administrative Account record type.
- C. Contact are private only to Administrative Account record type.
- D. Multiple address management can only be enabled for the House Account record type.
Answer: D
NEW QUESTION 24
A large university has a Career Service Center that provides career advice to current students and alumni. Staff provide advice ...... the phone, via email and face-to-face. Students and alumni are served on a first come, first served basis and are rarely assigned to a specific advisor.
What should the consultant recommend to meet the requirement?
- A. Appointment Scheduling
- B. Success Teams
- C. Queue Management
- D. Assignment Rules
Answer: C
NEW QUESTION 25
The Advancement department wants to extend its Salesforce environment to support event management, including registration pages, ticketing, and agenda-building functionality.
Which solution should the consultant recommend?
- A. Gift Entry Manager
- B. Event Monitoring
- C. Elevate and Giving Pages
- D. App on the AppExchange
Answer: D
NEW QUESTION 26
The Registrar's office has limited staff and is interested in a real-time automated Salesforce messaging solution that can address common student questions on deadlines and requirements, and provide links to resources.
Which two options should the consultant recommend to meet the requirement?
Choose 2 answers.
- A. Live Chat
- B. Queues
- C. Knowledge
- D. Bots
Answer: A,D
NEW QUESTION 27
During the requirements gathering phase, the academic staff stated that students are independent of any Account or Company. The staff requested that the Contact's Account field be blank and hidden on the page layout.
What is the impact of creating a Contact without a parent Account?
- A. Contacts are at risk of ownership data skew, which may result in performance issues.
- B. Contacts are private only to the record owner, and inaccessible to other users.
- C. Contacts will require manually creating a related Affiliation record to enable sharing, adding more complexity.
- D. Contacts are public to all users, potentially sharing sensitive data.
Answer: C
NEW QUESTION 28
A university Alumni Relations office is replacing its legacy system with Salesforce. The consultant needs to load a large volume of alumni contact records into a new Salesforce environment.
Which two actions should the consultant take?
- A. Set Account and Contact's sharing to private before the data load.
- B. Load record owners after the Account and Contact data load is complete.
- C. Set Account and Contact's to public Read/Write before the data load.
- D. Disable all TDTM trigger Handlers before the data load.
Answer: A,B
NEW QUESTION 29
A customer wants to learn more about Salesforce.org solutions built by the community.
What are two resources a consultant can recommend?
Choose 2 answers.
- A. Product Documentation: Is a Pro Bono Project the Right Fit
- B. Product Documentation: Get Started with Open Source Commons
- C. Power of Us Hub Group: Open Source Commons & Community Sprints
- D. Power of Us Hub Group: CumulusCI (CCI)
Answer: B,D
NEW QUESTION 30
Recruiters want to visualize the number of prospective students at various stages in the recruitment process.
Which report chart should the consultant implement?
- A. Opportunity Funnel report
- B. Education History dashboard
- C. Application Tabular report
- D. Program Enrollment dashboard
Answer: C
NEW QUESTION 31
International Programs wants to track the emergency contacts for students who are studying abroad.
Which functionality should a consultant implement to meet this requirement?
- A. Success Teams
- B. Affiliations
- C. Household Accounts
- D. Relationships
Answer: A
NEW QUESTION 32
A university dean wants to refer students for summer engineering internships and requests a list of people who earned high final scores in the Intro to Civil Engineering class.
Which objects should the consultant include in the report?
- A. Education History with Account
- B. Term Grades with Contact
- C. Course Connections with Academic Program
- D. Program Enrollment with Contact
Answer: B
NEW QUESTION 33
A college needs to extend capabilities of its existing Salesforce environment that uses the Education Data Architecture (EDA). The college want to ensure that any future apps and configurations are compatible and support the Table Driven Trigger Management (TDTM) Functionality.
- A. Use third-party apps that are EDA ready.
- B. Use third-party apps that are powered by EDA.
- C. Use the yaml file from Salesforce.org GitHub.
- D. Use a Salesforce.org community solution.
Answer: A,B
NEW QUESTION 34
The system admin has asked for training so users can learn basic Salesforce functionality at their own pace and track lesson completion. The IT department budget for paid training is very low.
What should the consultant recommend?
- A. Power of Us Hub
- B. Trailblazer Community
- C. Trailhead
- D. Salesforce Einstein
Answer: C
NEW QUESTION 35
A university providers corporate training options to local businesses. The university wants to offer a seamless experience to students and allow them to select and purchase available courses.
Which solution should the consultant recommend to meet the requirement?
- A. Salesforce File
- B. Salesforce CPQ
- C. Financial Service Cloud
- D. A third-party app
Answer: B
NEW QUESTION 36
A college wants to expand Its existing Salesforce environment to include adviser Link. Students will need to create and edit appointments with their advisor.
Which two Customer Community licenses can be used which Advisor Link?
- A. Customer Community login
- B. Customer Community Plus Login
- C. Customer Community Plus
- D. Customer Community
Answer: B
NEW QUESTION 37
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