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NEW QUESTION # 61
Service Mapping provides visibility to the Operator in Agent Workspace without leaving the Workspace UI. This visibility includes what items associated with the CI? (Choose two.)
- A. Problems
- B. Alerts
- C. Releases
- D. Incidents
Answer: A,D
NEW QUESTION # 62
Which of the following reasons would a prospect consider purchasing ServiceNow Event Management? (Choose three.)
- A. Provide state of the art monitoring capabilities across a wide array of different types of infrastructure.
- B. Provide software deployment capabilities to patch problem infrastructure.
- C. Consolidate events from disparate monitoring tools into a consolidated central system.
- D. Determine impacted services from a given event/alert.
- E. Automatically generate incidents for certain classes of alerts.
Answer: B,C,D
NEW QUESTION # 63
What component does Apache Tomcat represent in the following top-down topology?
Cisco ACE ➝ Apache Tomcat cluster ➝ JBoss cluster ➝ Oracle database
- A. Authentication provider
- B. Web server
- C. The function of the Apache Tomcat in this example is not conclusive
- D. Monitoring server
Answer: B
NEW QUESTION # 64
Which of the following are benefits a service map can bring during an Incident resolution? (Choose three.)
- A. Narrows down possible affected components when a service is impacted.
- B. Helps reduce the number of unplanned changes in a customer environment.
- C. Helps pinpoint code errors after a faulty application is identified.
- D. Quickly identifies any recent changes performed on components of the impacted service.
- E. Quickly identifies any recent incidents that occurred on components of the impacted service.
Answer: B,C,D
NEW QUESTION # 65
In the image, which one of the following best describes the lower icons?
- A. The connections from HAProxy are to other CIs that had errors during discovery.
- B. The connections from HAProxy could not be identified and are marked as a Generic Application.
- C. The connections from HAProxy are application clusters.
- D. The connections from HAProxy are marked as boundaries.
Answer: A
NEW QUESTION # 66
Assuming the Apache Web Server Identification Rule (CI Identifier) is configured as shown with the following Criterion attributes:
Class
Configuration file
Version
Yesterday, an Apache Web Server CI was discovered as part of Service Mapping. Today, the application owner upgraded the Apache Web Server to a different version and reran discovery of the service. What will happen in the CMDB?
- A. A new Apache Web Server CI is created.
- B. A duplication error will occur.
- C. The existing Apache Web Server CI will be reconciled with the upgraded Apache Web Server CI and its version will be updated.
- D. The Apache Web Server CI will be reclassified as a Web Server CI.
Answer: C
NEW QUESTION # 67
When using a Delimited Text Parsing Strategy, what delimiter and position will parse 2014 from the string?
2014/02/07-17:49:36
- A. Delimiter of / and position 0
- B. Delimiter of space and position 1
- C. Delimiter of 2014 and position 1
- D. Delimiter of / and position of 1
Answer: C
NEW QUESTION # 68
ServiceNow only needs Domain user with local admin rights to discover Windows hosts as part of a successful implementation of ServiceNow Discovery, however which of the following targets will not be discovered?
- A. Windows DHCP Servers
- B. Windows DNS Servers
- C. Windows Active Directory Servers
- D. Windows Domain Controller Servers
Answer: C
NEW QUESTION # 69
What is the recommended approach to map a heavily containerized service in a production environment?
- A. Use manual application services
- B. Leverage tag-based mapping
- C. Apply top-down discovery
- D. Use a dynamic CI group
Answer: B
NEW QUESTION # 70
Which is the most common risk that can negatively impact a Service Mapping engagement?
- A. The customer external firewall only communicates on outbound port 80 and 443
- B. The customer security team is not made aware early enough in the engagement of the credential requirements
- C. The customer is not using Active Directory for credential authentication
- D. The MID Server resource requirements are beyond capacity of the customer
Answer: B
NEW QUESTION # 71
In Service Mapping, which one of the following icons represents a credential error on the Service map?
- A. Yellow triangle
- B. Questio n: 46
- C. Generic application
- D. Red stop sign
Answer: A
Explanation:
Section: (none)
NEW QUESTION # 72
A customer has recently placed check scanners in some of their branches across Europe. The scanners send the scanned images of the checks to the bank's data center through a web service that goes through an F5 load balancer. The images then go through the bank's Apache web servers and are processed by an application server named ImageSmart. Eventually, the images are stored in a cluster of Oracle databases.
The bank's tellers log into ImageSmart through a Citrix Portal and have the capability to review the checks and approve them.
Which one of the following represents most accurately how many business services and entry points are involved in this process?
- A. Two services and one entry point
- B. Two services and two entry points
- C. One service and one entry point
- D. One service and two entry points
Answer: B
NEW QUESTION # 73
In Service Mapping, which one of the following is true if a target host is already discovered and in the CMDB?
- A. The host will be immediately rediscovered, but only the changes will be updated in the CMDB during Service Mapping discovery.
- B. The host will not be rediscovered during Service Mapping discovery.
- C. The host will be immediately rediscovered and updated in the CMDB during Service Mapping discovery.
- D. The host will be deleted in the CMDB and a new host record will be created during Service Mapping discovery.
Answer: A
NEW QUESTION # 74
In Event Management, if a Message key is not passed from an Event, which of the following Alert fields combine to populate the Message key on an Alert?
- A. Source, Number, Task
- B. Task, Description, Created
- C. Source, Node, Type, Resource
- D. Node, Type, Resource, Number
Answer: C
NEW QUESTION # 75
Which one of the following Regular Expressions could be used to parse the value 5.2.0 from the string?
- A. Version (\d+).(\d+).(\d+)
- B. Version (\d+)
- C. Version (\.*)
- D. Version\s+(\d+\.\d+\.\d+)
Answer: C
NEW QUESTION # 76
A defined relationship between two Configuration Items (CIs), such as Runs on, Depends On, or Contains is called a what?
- A. Application to Application Relationship
- B. CI Dependency
- C. CI Attribute
- D. Relationship Type
Answer: D
NEW QUESTION # 77
Within the CMDB, all application CI Types/Classes are children of which parent class?
- A. Database Instance [cmdb_ci_db_instance]
- B. Application [cmdb_ci_appl]
- C. Licenses [cmdb_ci_license]
- D. Software [cmdb_ci_software]
- E. Installed Software [cmdb_ci_installed_software]
Answer: B
NEW QUESTION # 78
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