Give Push to your Success with Microsoft 365 Certified: Teams Voice Engineer Expert MS-720 Exam Questions [Q36-Q52]

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Give Push to your Success with Microsoft 365 Certified: Teams Voice Engineer Expert MS-720 Exam Questions

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The Microsoft MS-720 exam consists of multiple-choice questions and is timed at 150 minutes. The questions are designed to test the candidate's knowledge of Microsoft Teams voice solutions, including the ability to deploy, configure, and troubleshoot these solutions. Candidates are expected to have a good understanding of networking concepts, such as Quality of Service (QoS), Session Initiation Protocol (SIP), and Voice over IP (VoIP).


To take the MS-720 certification exam, candidates must have a good understanding of Microsoft Teams Voice features and be able to design and implement voice solutions in an enterprise environment. Candidates should also have experience with configuring and troubleshooting advanced voice features in Microsoft Teams, such as call routing, media optimization, and quality of service. Additionally, candidates should be familiar with voice integration with other Microsoft products, such as Exchange and SharePoint. By passing this certification exam, candidates can demonstrate their expertise in Microsoft Teams Voice engineering and advance their career as a Microsoft Teams Voice Engineer.

 

NEW QUESTION # 36
You have a Microsoft Teams Phone deployment.
You are deploying Direct Routing.
All users have a SIP URI in the format of [email protected]. The Session Border Controller (SBC) is named sbc.voice.contoso.com.
When troubleshooting errors on the SBC, you receive the warning shown in the following exhibit.

What is a possible cause of the issue?

  • A. Microsoft 365 Phone System licenses are not assigned to the users.
  • B. The firewall blocks traffic to the signaling port on the SBC.
  • C. TLS 1.2 is enabled on the SBC.
  • D. The firewall blocks outbound traffic on port 443 to Microsoft Teams.

Answer: B

Explanation:
Reference:
https://docs.microsoft.com/en-us/microsoftteams/troubleshoot/phone-system/direct-routing/sip-options-tls-certifi


NEW QUESTION # 37
You need to recommend a solution for the new United Kingdom retail site. The solution must meet the technical requirements. Which three actions should you include in the recommendation? Each correct answer presents part of the solution. NOTE Each correct selection is worth one point.

  • A. From the Microsoft Teams admin center, assign the phone numbers to the users.
  • B. From the Microsoft Teams admin center, assign a calling policy to the users.
  • C. From the Microsoft Teams admin center, assign a voice routing policy to the users.
  • D. From the Microsoft Teams admin center, modify the dial-out settings of the users.
  • E. From the Microsoft 36S admin center, create a support ticket to request five phone numbers.
  • F. From the Microsoft Teams admin center, order five user numbers.
  • G. From the Microsoft 365 admin center, modify the office phone numbers of the users.

Answer: C,D,F

Explanation:
Reference:
https://docs.microsoft.com/en-us/microsoftteams/getting-phone-numbers-for-your-users
Topic 2, Contoso
General Overview
The network contains an Active Directory forest named contoso.com that syncs to Microsoft 365 by using Azure AD Connect Domain controllers run Windows Server 2019.
Physical Locations
Contoso has offices in Toronto, New York, and London. Contoso has a manufacturing facility in Vancouver.
Contoso has a global sales team that works remotely without a physical corporate office.
Active Directory Environment
The network contains an Active Directory forest named contoso.com that syncs to Microsoft 365 by using Azure AD Connect. Domain controllers Windows Server 2019.
Microsoft Office 365
Contoso has a Microsoft 365 subscription. All users are assigned Microsoft 365 F3 licenses. Contoso uses Microsoft Exchange Online for email.
Network Infrastructure
All the offices connect to each other by using a private WAN. The Toronto office has a 1 -Gbps internet circuit and the London office has a 100-Mbps internet circuit. Internet access for all the offices is provided through the Toronto and London offices.
The remote sales team users connect to the network by using VPN connections. The remote users use various connection types, including wireless and mobile.
Skype for Business Server traffic for the remote users is routed through the VPN connections.
Telephony
Contoso uses a centralized Skype for Business Server 2015 deployment configured for disaster recovery between the Toronto and London datacenters.
Each frontend pool connects to the PSTN through a pair of managed Session Border Controllers (SBCs) that provide Enterprise Voice and dial-in conferencing.
Contoso has a Skype for Business Server Survivable Branch Appliance (SBA) and a local SBC that connect to a Primary Rate Interface (PRO in the Vancouver manufacturing facility.
Contoso has hybrid connectivity deployed between Skype for Business Server and Office 365.
All SBCs are Microsoft Teams-certified.
The returns department has an auto attendant that uses an ID of [email protected].
Planned Changes
Contoso plans to migrate all existing services from Skype for Business Server to Teams.
Direct Routing will be deployed for the existing SBCs.
Existing meeting rooms have Skype for Business Server video endpoints that are Skype for Business Server-certified. The endpoints are not Teams-certified.
You plan to use the video endpoints in Teams until the equipment is replaced with Microsoft Teams Rooms.
A limited pilot of the Teams migration and the Direct Routing deployment will occur in the Vancouver facility before deployment to the entire company.
Technical Requirements
Contoso identifies the following technical requirements:
* During the limited pilot, the media path must be optimized.
- Media flow/ for the remote sales team users must be optimized.
Contoso identifies the following technical requirements:
* During the limited pilot, the media path must be optimized.
* Media flow/ for the remote sales team users must be optimized.
* All sales team users require inbound toll free audio conferencing-
* Users in the Vancouver facility must be able to place emergency calls regardless of internet availability.
* When users in the returns department dial out, the outbound calls must display Contoso and the department's phone number.
* The video endpoints for the existing meeting rooms must be able to be used for both voice and video conferencing in Teams meetings. All sales team users require inbound toll free audio conferencing-
* Users in the Vancouver facility must be able to place emergency calls regardless of internet availability.
* When users in the returns department dial out, the outbound calls must display Contoso and the department's phone number.
* The video endpoints for the existing meeting rooms must be able to be used for both voice and video conferencing in Teams meetings.


NEW QUESTION # 38
You have a Microsoft Teams Phone deployment. Direct Routing is enabled for all users. The users can place and receive PSTN calls.
You need to create a new user policy to provide four-digit extension dialing for users to call analog endpoints that connect to the Session Border Controller (SBC).
Which three actions should you perform? Each correct answer presents part of the solution.

  • A. Create a trunk translation rule.
  • B. Create a voice normalization rule.
  • C. Create an IP phone policy.
  • D. Assign a dial plan to the users.
  • E. Assign an IP phone policy to the users.
  • F. Create a tenant dial plan.

Answer: B,D,F

Explanation:
Reference:
https://docs.microsoft.com/en-us/microsoftteams/what-are-dial-plans
https://docs.microsoft.com/en-us/microsoftteams/create-and-manage-dial-plans
Topic 1, Contoso
To start the case study
To display the first question in this case study, dick the Next button. Use the buttons in the left pane to explore the content of the case study before you answer the questions. Clicking these buttons displays information such as business requirements, existing environment and problem statements- If the case study has an All Information tab, note that the information displayed is identical to the information displayed on the subsequent tabs. When you are ready to answer a question, click the Question button to return to the question.
General Overview
The network contains an Active Directory forest named contoso.com that syncs to Microsoft 365 by using Azure AD Connect Domain controllers run Windows Server 2019.
Physical Locations
Contoso has offices in Toronto, New York, and London. Contoso has a manufacturing facility in Vancouver.
Contoso has a global sales team that works remotely without a physical corporate office.
Active Directory Environment
The network contains an Active Directory forest named contoso.com that syncs to Microsoft 365 by using Azure AD Connect. Domain controllers Windows Server 2019.
Microsoft Office 365
Contoso has a Microsoft 365 subscription. All users are assigned Microsoft 365 F3 licenses. Contoso uses Microsoft Exchange Online for email.
Network Infrastructure
All the offices connect to each other by using a private WAN. The Toronto office has a 1 -Gbps internet circuit and the London office has a 100-Mbps internet circuit. Internet access for all the offices is provided through the Toronto and London offices.
The remote sales team users connect to the network by using VPN connections. The remote users use various connection types, including wireless and mobile.
Skype for Business Server traffic for the remote users is routed through the VPN connections.
Telephony
Contoso uses a centralized Skype for Business Server 2015 deployment configured for disaster recovery between the Toronto and London datacenters.
Each frontend pool connects to the PSTN through a pair of managed Session Border Controllers (SBCs) that provide Enterprise Voice and dial-in conferencing.
Contoso has a Skype for Business Server Survivable Branch Appliance (SBA) and a local SBC that connect to a Primary Rate Interface (PRO in the Vancouver manufacturing facility.
Contoso has hybrid connectivity deployed between Skype for Business Server and Office 365.
All SBCs are Microsoft Teams-certified.
The returns department has an auto attendant that uses an ID of [email protected].
Planned Changes
Contoso plans to migrate all existing services from Skype for Business Server to Teams.
Direct Routing will be deployed for the existing SBCs.
Existing meeting rooms have Skype for Business Server video endpoints that are Skype for Business Server-certified. The endpoints are not Teams-certified.
You plan to use the video endpoints in Teams until the equipment is replaced with Microsoft Teams Rooms.
A limited pilot of the Teams migration and the Direct Routing deployment will occur in the Vancouver facility before deployment to the entire company.
Technical Requirements
Contoso identifies the following technical requirements:
* During the limited pilot, the media path must be optimized.
- Media flow/ for the remote sales team users must be optimized.
Contoso identifies the following technical requirements:
* During the limited pilot, the media path must be optimized.
* Media flow/ for the remote sales team users must be optimized.
* All sales team users require inbound toll free audio conferencing-
* Users in the Vancouver facility must be able to place emergency calls regardless of internet availability.
* When users in the returns department dial out, the outbound calls must display Contoso and the department's phone number.
* The video endpoints for the existing meeting rooms must be able to be used for both voice and video conferencing in Teams meetings. All sales team users require inbound toll free audio conferencing-
* Users in the Vancouver facility must be able to place emergency calls regardless of internet availability.
* When users in the returns department dial out, the outbound calls must display Contoso and the department's phone number.
* The video endpoints for the existing meeting rooms must be able to be used for both voice and video conferencing in Teams meetings.


NEW QUESTION # 39
You are deploying Microsoft Teams Phone.
You need to provide a user with a device on his desk that can be used when the user's computer is turned off.
The device must meet the following requirements:
* Support calls.
* Support video.
* Support speed dial.
* Display chat history.
Which type of device should you provide?

  • A. Teams Rooms
  • B. Teams-certified handset
  • C. Teams display
  • D. Teams panel

Answer: C

Explanation:
Reference:
https://support.microsoft.com/en-us/office/get-started-with-teams-displays-ff299825-7f13-4528-96c2-1d3437e6d


NEW QUESTION # 40
You need to provision a Microsoft Teams-certified common area phone device at a field site. The solution must ensure that a standard user can complete the physical handset tasks without sharing credentials.
Which four actions should you perform in sequence? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.

Answer:

Explanation:

Explanation
Graphical user interface, text, table Description automatically generated with medium confidence

Reference:
https://docs.microsoft.com/en-us/MicrosoftTeams/devices/remote-provision-remote-login


NEW QUESTION # 41
You have a dial plan named DPI.
You need to assign DPI to a new Microsoft Teams user named User1. You must verify that the appropriate dial plan and the associated normalization rules are assigned to User1.
How should you complete the PowerShell script? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.

Answer:

Explanation:

Reference:
https://docs.microsoft.com/en-us/microsoftteams/create-and-manage-dial-plans


NEW QUESTION # 42
You have a Microsoft Teams Phone deployment. The 613 7010 5XXX phone number range is allocated to the Session Border Controller (SBQ. A user named User! is configured as shown in the following exhibit.

User1 reports that when an external caller attempts to call the phone number or User1, the external caller receives an error message.
User 1 can make outbound calls, but no caller to appears.
Which two commands should you run to resolve the issues? Each correct answer presents part or the solution.
NOTE: Each correct selection is worth one point.

  • A.
  • B.
  • C.
  • D.
  • E.

Answer: B,E

Explanation:
Reference:
https://docs.microsoft.com/en-us/powershell/module/skype/set-csonlinevoiceuser?view=skype-ps


NEW QUESTION # 43
You need to assign a phone number to User1 to meet the technical requirements.
How should you complete the command? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.

Answer:

Explanation:

Reference:
https://docs.microsoft.com/en-us/powershell/module/skype/set-csuser?view=skype-ps


NEW QUESTION # 44
You have a dial plan named DPI.
You need to assign DPI to a new Microsoft Teams user named User1. You must verify that the appropriate dial plan and the associated normalization rules are assigned to User1.
How should you complete the PowerShell script? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.

Answer:

Explanation:

Explanation
Graphical user interface, text, application, email Description automatically generated

Reference:
https://docs.microsoft.com/en-us/microsoftteams/create-and-manage-dial-plans


NEW QUESTION # 45
You create a network region Region1 in Microsoft Teams.
You are adding a network site to Region1. The site has a 1.5-Mb connection.
You need to ensure that all users at the site have a good voice experience.
What should you do?

  • A. Tag all traffic with a DSCP value of 46.
  • B. Create and assign a Teams Network Roaming Policy that has IP video disabled.
  • C. Run the Microsoft 365 network connectivity test tool.
  • D. Assign the Region1 users a meeting policy that has a media bit rate of 1,500 Kbps.

Answer: B

Explanation:
Reference:
https://docs.microsoft.com/en-gb/powershell/module/skype/new-csteamsnetworkroamingpolicy?view=skype-ps


NEW QUESTION # 46
You have a Microsoft Teams Phone deployment.
When you attempt to deploy a Session Border Controller (SBC) named sfac1xontoso.com. you receive the following error message: "We cant use the "SBCl-Contoso.com" domain as it hasn't been set up in the organization. Try agaax. If you continue to have problems, contact Microsoft customer support."
You need to add the SBC to the tenant.
Which three actions should you perform in sequence? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.

Answer:

Explanation:

1 - From the Microsoft Teams admin center, add the SBC as sbc1.contoso.onmicrosoft.com.
2 - From the Microsoft 365 admin center, add a licensed user that has a UPN to the contoso.com domain.
3 - From the Microsoft Teams admin center, add the SBC as sbc1.contoso.com.


NEW QUESTION # 47
You have two users named User1 and User2.
You need to configure User2 as a call delegate for Uset1. The solution must meet the following requirements:
* Minimize disruptions to User1.
* Prevent User2 from placing cans on behalf of User1.
* Prevent User2 from modifying the settings of User1.
Which three actions should you perform in sequence? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.

Answer:

Explanation:

Explanation


NEW QUESTION # 48
Your company uses Microsoft Skype for Business Server 2015 and Enterprise Voice as the PSTN solution.
You plan to migrate all users to Microsoft Teams Calling Plans.
You will decommission Skype for Business Server after the migration is complete.
You need to ensure that all the users retain their current phone number once the migration is complete. The solution must minimize the downtime of PSTN features for each user.
What should you do first?

  • A. Schedule a port order for the phone numbers of all the users.
  • B. From the Microsoft Teams admin center, order phone numbers for all the users.
  • C. Migrate all the users to Teams.
  • D. From the Microsoft 365 admin center, purchase Communications Credits for all the users.

Answer: A

Explanation:
Reference:
https://docs.microsoft.com/en-us/microsoftteams/phone-number-calling-plans/transfer-phone-numbers-to-teams


NEW QUESTION # 49
You need to provide Microsoft Teams users with the ability to perform PSTN calling through a Session Border Controller (SBC). Which licenses can you assign to achieve the goal?

  • A. Microsoft 365 E3 and Microsoft 365 E5
  • B. Office 365 E3 and Microsoft 365 E3
  • C. Microsoft 365 E5 and Office 365 E5
  • D. Office 365 E3 and Office 365 E5

Answer: B


NEW QUESTION # 50
You have a Teams Phone deployment. The deployment has a single Session 3crder Controller (SBC) that uses Direct Routing.
Users report that outbound PSTN calls fail.
You need to identify the quantity of specific SBC SIP errors.
What should you review m the Microsoft Teams admin center?

  • A. Quality of Experience Reports in Microsoft Call Quality Dashboard
  • B. the Jitter tab in Network parameters
  • C. the network effectiveness ratio on the usage tab for the SBC
  • D. Endpoint Reports in Microsoft Call Quality Dashboard

Answer: D


NEW QUESTION # 51
You need to assign a phone number to User1 to meet the technical requirements.
How should you complete the command? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.

Answer:

Explanation:

Explanation
Graphical user interface, text, application, email Description automatically generated

Reference:
https://docs.microsoft.com/en-us/powershell/module/skype/set-csuser?view=skype-ps


NEW QUESTION # 52
......

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