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IBM ICS Social Software Sales Mastery Test v2 Sample Questions:

1. What is the flagship (leading product) of IBM social software?

A) IBM Connections
B) IBM WebSphere
C) IBM Tivoli Manager
D) IBM Lotus Quickr

2. What is the best way to tell if your social software sales session went well with your customer?

A) When they ask to connect to you via LinkedIn
B) When you have a drawing showing ideas that cover a compelling personalized social software solution for that customer
C) When you have polite nods from your attendees
D) When you have finished all of your slides

3. Three good targets for Networking Your Business Processes are: Marketing and Customer Service, Product and Service Development, and ____________.

A) Manufacturing and Supply Chain Management
B) Accounting
C) Security
D) Operations and Human Resources

4. What new area of focus should customers concentrate on with today's increasingly instrumented and interconnected world?

A) Smarter business decisions
B) Store more data
C) Deliver new systems
D) Re-engineer corporate structures

5. The IBM set of Social Software products provides solutions that are:

A) All of the above.
B) open standards based and easily integrated into Microsoft and other vendor software stacks
C) accessible via desktop, mobile and tablet devices
D) accessible via cloud or on premises deployments

Solutions: