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Peoplecert ITILFNDv5 Exam Syllabus Topics:

Peoplecert ITIL Foundation (Version 5) Sample Questions:

1. Which type of service relationship typically focuses on support and efficiency through standardized services?

A) Cooperative relationship
B) Partner relationship
C) Collaborative relationship
D) Basic relationship

2. Which practice has a purpose that includes managing risks to confidentiality, integrity and availability?

A) Information security management
B) Service level management
C) Monitoring and event management
D) Continual improvement

3. What does a product specification primarily describe?

A) Critical aspects, requirements, and characteristics of a product
B) The process of merging code into a central repository
C) The initial creation used for testing a product's design
D) The ability of a system to remain operational

4. What is the PRIMARY purpose of the 'acquire' activity?

A) Create functional prototypes for testing
B) Secure and allocate necessary resources efficiently
C) Resolve incidents and fulfil recovery procedures
D) Provide services and manage user onboarding

5. What distinguishes 'continuous deployment' from continuous delivery?

A) Continuous deployment automatically deploys changes to production
B) Continuous deployment prevents frequent releases
C) Continuous delivery eliminates testing activities
D) Continuous delivery requires manual code integration

Solutions: