Microsoft MB-910 Deutsch dumps - in .pdf

MB-910 Deutsch pdf
  • Exam Code: MB-910 Deutsch
  • Exam Name: Microsoft Dynamics 365 Fundamentals (CRM) (MB-910 Deutsch Version)
  • Updated: Sep 01, 2026
  • Q & A: 161 Questions and Answers
  • PDF Price: $69.99
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  • Exam Code: MB-910 Deutsch
  • Exam Name: Microsoft Dynamics 365 Fundamentals (CRM) (MB-910 Deutsch Version)
  • Updated: Sep 01, 2026
  • Q & A: 161 Questions and Answers
  • PDF Version + PC Test Engine + Online Test Engine
  • Value Pack Total: $139.98  $89.99
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Microsoft MB-910 Deutsch dumps - Testing Engine

MB-910 Deutsch Testing Engine
  • Exam Code: MB-910 Deutsch
  • Exam Name: Microsoft Dynamics 365 Fundamentals (CRM) (MB-910 Deutsch Version)
  • Updated: Sep 01, 2026
  • Q & A: 161 Questions and Answers
  • Software Price: $69.99
  • Testing Engine

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Reference: https://docs.microsoft.com/en-us/learn/certifications/exams/mb-910

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Exam MB-910: Microsoft Dynamics 365 Fundamentals (CRM)

This exam covers the features and capabilities of Microsoft Dynamics 365 customer engagement apps.

Candidates for this exam should have general knowledge of or relevant working experience in an Information Technology (IT) environment. They should also have a fundamental understanding of customer engagement principles and business operations.

Part of the requirements for: Microsoft Certified: Dynamics 365 Fundamentals (CRM)

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Languages: English, Japanese, Chinese (Simplified), Korean, French, Spanish, Portuguese (Brazil), Russian, Arabic (Saudi Arabia), Chinese (Traditional), Italian, German

Retirement date: none

This exam measures your ability to describe the following: Dynamics 365 Marketing; Dynamics 365 Sales; Dynamics 365 Customer Service; Dynamics 365 Field Service; Project Operations; and shared features.

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Microsoft MB-910 Deutsch Exam Syllabus Topics:

SectionWeightObjectives
Describe the capabilities of Microsoft Dynamics 365 Field Service (10-15%)10-15%- Describe the Field Service mobile app
  • 1. Describe the mobile app capabilities
- Describe the core capabilities
  • 1. Describe Resource Scheduling Optimization
  • 2. Describe connected Field Service and IoT integration
  • 3. Describe work order management
Describe the capabilities of Microsoft Dynamics 365 Customer Service (25-30%)25-30%- Describe customer service insights
  • 1. Describe Customer Service Historical analytics
  • 2. Describe AI insights for customer service
  • 3. Describe dashboards and analytics
- Describe the core capabilities of Dynamics 365 Customer Service
  • 1. Describe the case management capabilities
  • 2. Describe the omnichannel experience
  • 3. Describe knowledge management capabilities
Describe the capabilities of Microsoft Dynamics 365 Marketing (10-15%)10-15%- Describe segments and leads
  • 1. Describe account and contact management
  • 2. Describe customer segments
  • 3. Describe lead management
- Describe the marketing capabilities
  • 1. Describe email marketing features
  • 2. Describe event management capabilities
  • 3. Describe the core capabilities of Dynamics 365 Marketing
Describe the capabilities of shared features (10-15%)10-15%- Describe reporting and analytics capabilities
  • 1. Describe the intelligence capabilities
  • 2. Describe reporting in Dynamics 365
- Describe the common elements
  • 1. Describe the user experience
  • 2. Describe communications and collaboration
  • 3. Describe the out-of-box entities
  • 4. Describe security roles and teams
Describe the capabilities of Microsoft Dynamics 365 Sales (25-30%)25-30%- Describe the sales management capabilities
  • 1. Describe sales analytics
  • 2. Describe lead and opportunity management
  • 3. Describe territory management
  • 4. Describe forecasting
- Describe the core capabilities of Dynamics 365 Sales
  • 1. Describe the sales automation capabilities
  • 2. Describe the quote-to-cash workflow
  • 3. Describe the opportunity management workflow

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