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Avaya 3305 Exam Syllabus Topics:

Avaya Aura® Experience Portal with POM Implementation and Maintenance Sample Questions:

Question 1

Avaya Proactive Outreach Manager (POM) requires access to a database. Which two database types are supported? (Choose two)

A. Sybase 12.5 or higher
B. Postgres 8.2.3 or higher
C. Informix 9.21.UC4
D. Oracle 0.0 or higher Id
E. MS SQL Server 2000

Question 2

You are installing a new Avaya Aura Experience Portal system.
Which three Experience Portal Manager (EPM) web pages must you configure in order to get the system to take a call? (Choose three)

A. VoIP Connections
B. EPM Servers
C. Applications
D. Alarm Codes
E. MPP Servers

Question 3

When performing a backup of the Avaya Aura Experience Portal (AAEP), which two operating systems are supported for the backup server? (Choose two)

A. Microsoft Windows
B. Unix
C. Linux
D. IBM AIX
E. Oracle Solaris

Question 4

On an existing Avaya Proactive Outreach Manager (POM) server, what three are required when configuring a voice campaign? (Choose three)

A. the Call Classification Analysis (CCA) timeout to be used
B. sufficient voice ports and POM CCA licenses
C. an existing contact strategy
D. an existing contact attribute
E. the IP of the POM server

Question 5

Which three are exit reasons in an Intelligent Customer Routing (ICR) CCA Session detail report? (Choose three)

A. Call completed in SSA
B. Call failed
C. Call transferred
D. Call routed
E. Call completed

Solutions: